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What People Are Saying About Us
Very patient and understanding, willing to accommodate the property management contract based on property size, location and property owner needs
I am happy with IIP. They gave me confidence as an out of state investor.
We recently renewed our lease because IIP has been great and we are loving it here. They have been very good about keeping us informed of holiday hours, changes to open office hours and answering questions we have asked. The renewal process was simple and straightforward. The people working for them are polite and friendly.
Good management company and takes care of there tenants. They have your back all the way till you move out.
Easy process for the application. Thanks IIP Management
I'm so happy for my apartment 😊. Thank you Mr. David Leggett you are awesome!!! I really appreciate you and IIP management.. And the maintenance man Kai is a awesome guy very professional and do a great job every time he comes to I give him 5 stars..
Been dealing with IIP for years and honestly i have no complaints. Kai fixed my door and did a great job getting it fixed especially while it was raining.
I enjoy renting here. The landlord is unknown and the place could use some tlc. Other than that, Kerri has been super helpful. She listens and tries her hardest to get things done. Also, Charles has been super helpful! Thanks to Charles and Kerri! They have quick email responses
They always respond quickly and make sure the renter is satisfied
Overall just a great experience with IIP Management and it's representatives . Great communication when I have an issue or need maintenance for something
I have had nothing but good communications with them. They are very responsive and friendly.
So fat they have been great every time there is an issue it’s minor or the company has someone come out to fix it quickly. Dealing with IIP has been overall a great experience with the exception of the property manager Janice she was and professional but when it came to general information she was unsure or gave us wrong information. A couple of examples are she gave us the wrong amount for the deposit which was in the form of a cashiers check. I drove an hour from home with the check from my partners account to make our initial downpayment. We had 1200 something which is what janice told and confirmed with us the night before however it was wrong. We were supposed to deposit just 930 and because we were over the amount you couldn't take it. Since it was my partners account initially I couldn't go to her bank and exchange. I had to go to my bank, take the money from my own account and get a money order. Fortunately I had the money to do so but it created such a hassle. We were told it didn’t have any central our which is fine we went and bought two AC units when wee moved in. Fall approached and we need to get our heater working. You had someone repair it quickly which we appreciate but then the contractor said there is an AC unit attached to our HVAC already that works. These are just two examples I can think of off the top of my head. Ultimately we are happy with your service very minimum complaints at this point.
We rented a house for two years from IIP and it was one of the best experiences we’ve had when it came to easily paying for rent and sending in maintenance requests!
We love IIP Management they have been nothing short of amazing for us ever since we applied for our rental property and are so responsive whenever we have needed anything done by there maintenance team. I would like to highly recommend that you seek out any properties being leased by them, you won’t be disappointed.
Since the first day I signed my lease about 4 years ago, iiP has been exceptional. I have worked with some of the most nicest people at this company. Kerri in management has been a blessing in my life. She really cares and has helped me in anyway needed. She is a true brand ambassadors for this company. It’s been a pleasuring doing business with iiP. I hope this company continues to grow and elevate.
I’m very satisfied with the IIP Management group. paying my rent is made very easy by using the portal system. And if anything needs repaired they come within 24 hours and resolve the issue very quickly and clean up afterwards. And a very trustworthy company ❤️
I am on my second lease with IIP management. They have made sure to respond to maintenance request and billing questions.
IIP Management is a very professional company that takes care of their clients and answer all your questions and requests quickly. Thank you
Iip management company has Bilal as a great employee and every time I call, Bilal helps me.
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Address
57 Alpha Park Drive,
Cleveland OH 44143,
United States
Regular Business Hours
Monday: 9:00 a.m - 5:30 pm
Tuesday: 9:00 a.m - 5:30 pm
Wednesday: 9:00 a.m - 5:30 pm
Thursday: 9:00 a.m - 5:30 pm
Friday: 9:00 a.m - 5:30 pm